About Us
Birds Nest Properties is a boutique property management company located in Vancouver, British Columbia. Established in 2017, the firm has since emerged as a market leader in residential property management across the Lower Mainland.
Led by a team of seasoned real estate professionals and experienced Vancouver property managers, Birds Nest Properties prioritizes the unique needs of each rental property owner and tenant to deliver personalized rental property management services and exceptional customer care.
Our Story
"Think of us as your trusted pain reliever," says Jonathan Low with a cheerful smile, referring to Birds Nest Properties, where he serves as the managing broker. With extensive experience in property management, Jonathan is well-acquainted with the industry's “pain points” and challenges, from lost keys to leaky toilets—and most importantly, he knows the solutions.
Jonathan and his team of Vancouver property managers are known for their swift response and friendly approach, addressing any issues that arise with speed and a positive attitude. "Helping people is our passion, and it always will be," he emphasizes.
Birds Nest Properties was founded in 2017 when Jonathan partnered with his good friend, financial services executive Alvin Cheung (CEO), and shortly after, real estate development professional Caela Regalado (Property Manager).
The timing was perfect for building a strong team due to a series of complex regulatory changes affecting rental property owners. "Over the past few years, we've dedicated ourselves to educating our clients about updates to the Residential Tenancy Act, as well as the empty homes tax and vacancy tax measures impacting rental properties in Vancouver and across the province," explains Alvin from the firm's False Creek office.
In 2021, the company merged with the established property management firm ACD Realty, gaining the expertise of associate broker Michelle Kothlow. The merger was based on both firms' shared commitment to exceptional customer service.
"At the heart of our work is genuine human connection," shares Caela. "It's how we build trust with property owners and find long-term tenants who treat our properties like their own."
Today, the dedicated team of 17, including seven Vancouver property managers, offers comprehensive rental property management with cutting-edge technology and operational systems. However, it's their exceptional customer service that truly sets them apart.
"The Birds Nest team goes above and beyond for owners and tenants, offering a level of care that's rare in this industry," says rental property owner Abner Bernardino. Tenant Perrin Grauer adds, "They've been absolutely stellar landlords. They address all issues promptly while respecting my privacy and autonomy. I've never had this kind of experience with a Vancouver landlord before."
"We're in the property management business, but more importantly, we're in the business of helping people," confirms Jonathan. "Your nest is our nest."
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